Negotiation Skills Course Content
PATHFINDER HOUSE
Negotiation Skills Course Content
Negotiation can be very cost effective in a whole range of situations. However the extent to which you are successful with the process depends on negotiation skill, strategy and tactics. This course enables you to improve your negotiating performance for optimum results.
Day 1
- Introduction
- The Negotiation Process
- Planning, Opening, Discussion, Bargaining and Concluding Stages
- Skills and Competencies (1)
- Toolkit of Skills (1)
- Negotiation Role-Play (1)
Day 2
- Skills and Competencies (2)
- Negotiation Role-Play (2)
- Toolkit of Skills (2)
- Negotiation Role-Play (2)
- Re-cap of the Golden Rules of Negotiation
- Closing Discussion and Conclusion
So talking well before things get to that stage can enable everyone to express feelings, explore settlement possibilities and craft creative settlement solutions which indeed a court or tribunal may well not even have the authority to provide. All in a safe environment in the course of mediation. Mediation is a confidential process, so except in very specific and unusual situations (eg knowledge of impending risk to someone’s personal safety becoming evident) everything said in mediation remains confidential unless all parties involved consent to something said being disclosed.
Mediation also enables the parties to retain more control of both the process and outcome. Courts and tribunal trials are at the opposite end of that spectrum. I.e. With mediation you have the control over whether to settle at all and if so to agree on what terms. In this way a win-win outcome may be achievable so avoiding a judicially imposed win-lose outcome. While that can provide a degree of finality to the matter even then the so-called winner may have been denied more commercially and/or personally fruitful terms of resolution.
Indeed courts and tribunals are increasingly recognising and encouraging mediation generally, not least due to the foregoing. So the mediation process is likely to become much more prevalent as a growing industry. (As confirmed not least by a recent and highly influential Court of Appeal decision in the case of J. Churchill v Merthyr Tydfil County Borough Council).
William (Billy) Robert McKay
F.A.Q.
Find answers to commonly asked questions about our Mediation Practice course.
Dummy - do not delete
ipsum etc
Is the course in person or online?
We will be running some in person courses as well as regular online courses throughout the year. For online courses please contact us for details of course dates. Similarly for dates of in person courses please contact us for further details.
What does the course cost?
The course fee is £1,250. If however you are uncertain whether to commit to that at this stage then please note that we also offer a half day introduction to workplace mediation ‘taster’ course for £300.
Is the course accredited?
We currently offer a certificate of attendance and are in the process of seeking further external accreditation.
Who is the course for?
People from a range of work backgrounds can benefit from the course. The course is particularly conducive to anyone with pre-existing experience in the workplace, ideally in some professional or other responsible role.
Those wishing to focus on professional areas of dispute resolution and/or negotiation in fields such as management, HR, union and employee representation, independent consultancy and within a whole range of other professional fields can enhance their skills set and employability with this course.
How will I be assessed on the course?
Assessment for confirmation of successful completion of the course will take place once you have been introduced to and become familiar with the workplace mediation process as well as some fundamental underlying legal aspects and mediation skills. Assessment is by means of a role-play exercise and short interview to test understanding of main aspects of the course.
How could the course assist me with employability and career development?
The course is run and delivered by professional trainers, which will give credibility to the training you receive. As you will learn further during the course, dispute resolution is becoming an increasingly major ‘industry’ and feature of the workplace environment. Successful completion of our course you will be equipped to transfer your newly acquired knowledge and skills in negotiation to the workplace and within civil, commercial and business environments with the additional benefit of your pre-existing life and work experience.
The course can therefore enhance your employability and provide significant professional development in your existing work. The course provides an extra dimension to your training and experience which could well be of significant benefit in a variety of professional and commercial environments.
I’m still not sure. Can I speak to someone first before enrolling?
Yes of course. Please just telephone us on 07884 173947 to speak to someone.
