Pathfinder House

Negotiation Course

PATHFINDER HOUSE
Negotiation Course

By completing this negotiation skills course you will be equipped to transfer your newly acquired knowledge and skills in negotiation to the workplace with the additional benefit of your pre-existing life and work experience. The course can therefore enhance your employability and provide a potential gateway to a fulfilling and lucrative career or significant professional development in your existing work. The course provides an extra dimension to your training and experience which could well be of much attraction to employers and/or clients. Any undertaking concerned with negotiating deals, contractual terms or indeed dispute resolution reducing (both externally and internally) is likely to find someone with such training as our course provides of significant value to the organisation. The course can also be beneficial if you are working independently in the business, commercial or legal fields.

mediation course delivery
Billy delivering a mediation training course in Beirut, Lebanon.

Our negotiation skills course will not only make you more aware of how workplace disputes arise and exist within the overall procedural and legal context but also how they can be effectively addressed by getting to the parties’ real needs and concerns. This is largely what adds value when mediating workplace disputes.

My own awareness of and interest in negotiation stems originally from practising as a solicitor. Having had conduct of clients’ employment law and personal injury cases it used to surprise me how reluctant each party would typically be to reach out to investigate the possibility of settling the matter by negotiation before it escalated in an adversarial way to actual legal proceedings and sometimes indeed to a trail in a court of tribunal, with all the corresponding adversity, cost and not least of all stress. A typical viewpoint seemed to be that making contact first with the other side was somehow a ‘sign of weakness’.

The absurdity of that however is in the fact that listening is not agreeing. Speaking to ‘the other side’ does not committing either party to anything. Indeed speaking to each other enables not only a better mutual understanding of each party’s position but also of their particular needs and concerns. Indeed not speaking to each other before getting embroiled in legal proceedings is likely to lead to each party not in fact being permitted to say much of what they want to say due to strict rules of evidence disallowing such as being immaterial to the legal issues.

The same goes for commercial contract terms. By ‘skilling up’ in negotiation skills you can add value to the deal you enter into with another party. This can avoid later decision regret if you then feel you could have got a better deal. This course can help you get that better deal.  Have a look at the course content and please don’t hesitate to contact us if you have any questions. Similarly if you’re ready to go ahead with this NOCN endorsed course then just email us and we’ll get you started. The course is provided flexibly, with a blend of online and learner to tutor delivery over two days, which can pretty much be scheduled to suit you.   

Billy 

William McKay

Course Director

workplace mediation course
Georges Feghali, Group regional Mediator with the World Bank and President of the National Committee of the International Association of Lawyers in Lebanon, in discussion with Billy at a mediation course run by Billy in Beirut, Lebanon.

F.A.Q.

Find answers to commonly asked questions about our Mediation Practice course.

We will be running some in person courses as well as regular online courses throughout the year. For online courses please contact us for details of course dates. Similarly for dates of in person courses please contact us for further details.

The course fee is £1,250. If however you are uncertain whether to commit to that at this stage then please note that we also offer a half day introduction to workplace mediation ‘taster’ course for £300.

We currently offer a certificate of attendance and are in the process of seeking further external accreditation.

 

People from a range of work backgrounds can benefit from the course. The course is particularly conducive to anyone with pre-existing experience in the workplace, ideally in some professional or other responsible role.

Those wishing to focus on professional areas of dispute resolution and/or negotiation in fields such as management, HR, union and employee representation, independent consultancy and within a whole range of other professional fields can enhance their skills set and employability with this course.

Assessment for confirmation of successful completion of the course will take place once you have been introduced to and become familiar with the workplace mediation process as well as some fundamental underlying legal aspects and mediation skills. Assessment is by means of a role-play exercise and short interview to test understanding of main aspects of the course.

The course is run and delivered by professional trainers, which will give credibility to the training you receive. As you will learn further during the course, dispute resolution is becoming an increasingly major ‘industry’ and feature of the workplace environment. Successful completion of our course you will be equipped to transfer your newly acquired knowledge and skills in mediation to the workplace with the additional benefit of your pre-existing life and work experience.

The course can therefore enhance your employability and provide a potential gateway to a fulfilling and lucrative career or significant professional development in your existing work. The course provides an extra dimension to your training and experience which could well be of much attraction to employers and/or clients. Any undertaking concerned with reducing internal conflicts within its workforce it’s likely to find someone with such training as our course provides of significant value to the organisation.

Yes of course. Please just telephone us on 07884 173947 to speak to someone.

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